External WordPress Images plugin issue + Total theme

Petr H. asked 8 years ago

Hi,

plugin doesn't working on Total theme (3.6.0) + WooCommerce (3.0+), not on archives and very strange on product detail - Can You test it?

THX,

Dave Hilditch replied 8 years ago

I’ve created a ticket on your behalf in my new ticketing system – I can’t find the email you sent – I have time to investigate this today so send me login creds through my new ticketing system and I’ll get on it.

Petr H. replied 8 years ago

Hi, whats new? My client waiting for it.

Petr H. replied 8 years ago

I sent login to your email address.

Petr H. replied 8 years ago

Hi,

YES, no problem, whats your email?

Dave Hilditch replied 8 years ago

Ok – it looks like your theme is trying to access the featured image directly from the database rather than using the proper wordpress functions to retrieve the thumbnail. Can you email me access to your site so I can take a look at the code in your theme please?

Petr H. replied 8 years ago

Hi,

and click on the main image on product detail does nothing. Why?

THX,

Petr H. replied 8 years ago

Hi,

External images isn’t showing on my archives (so on search result page and related product) – look at it on.

Archive – http://nowy.ceskekormidlo.cz/
Product detail – http://nowy.ceskekormidlo.cz/wczasy/lato-2017/3934-chorwacja-srodkowa-dalmacja-hotel-nano-iris/

Import is OK, on product detail admin I see it saved OK.

Pls, check it.

Dave Hilditch replied 8 years ago

I’ll need more info than this – what doesn’t work? Is it not installing? Does it install but you can’t set the values for external images? Have you set the external images but they’re not displaying? Are you using SSL images? If you want to send me more details, I’d love to help.

1 Answers
Dave Hilditch Staff answered 8 years ago

If you need a guide, there’s one here – https://www.superspeedyplugins.com/external-images-plugin-guide/

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